Cambridge Journals Online Service disruption, 28th April

Please note that there may be intermittent interruptions in service to our Cambridge Journals Online customers on Saturday, April 28th, from 8 am until 11 am BST (3 am until 6 am EDT), as maintenance must be performed on the server.

We apologize for any inconvenience this may cause.

Thank you.
Susan Soule
Journals Marketing Manager
Cambridge University Press, Americas

Printer on 2nd floor out of order

The printer on the 2nd floor is currently out of order. IT Services helpdesk are aware of the problem and will bring up some new parts to fix it as it keeps jamming. Please tell students they can print their work from any other printer in the building.

Scopus downtime, Saturday 14th of April

Please be advised that maintenance has been scheduled on the Scopus platform for Saturday April 14th, resulting in system downtime. It is anticipated that Scopus will be unavailable for approximately 4 hours, starting at 12:00 PM GMT.
We apologise for any inconvenience this may cause.
Kind regards,
The E-Helpdesk

To find the contact information for the e-Helpdesk closest to you, please click on the link below
Scopus - info.scopus.com

SAE Digital Library

We are currently experiencing some problems accessing the full text of documents on the SAE Digital Library. When clicking on 'view document' a message appears saying 'access denied' and gives possible reasons, most relating to subscription problems or download limits. We should not be having these problems and I have contacted our suppliers as a matter of urgency to get this matter resolved.

Photocopiers Out of Order

It would seem that the copiers on the ground and first floor are out of order. TLSU know but are short staffed, so you will need to direct students to floors 2 and 3.

SFX Year Box - 999

Hi Everyone,

For some reason the number 999 is appearing in all SFX Year boxes, when you click on a journal title in the Find e-journal list within MetaLib.

It doesn't seem to be causing too many problems. You can still click through to the journal, without deleting the 999. Also, the correct year seems to be displaying if you click on SFX from an article that you've found.

I'm not overly concerned, but I have asked Paul to investigate, so hopefully it will be sorted out soon.

Thanks,

James.

ScienceDirect down on Sunday morning, 11th March

This message is to inform you that ScienceDirect (but not Scopus) will be unavailable for a planned period of downtime on Sunday, March 11, 2007 for approximately 7 hours starting at 01:00 AM EST (06:00 AM GMT). This is to adjust the system to take account the change to Daylight Saving Time in the United States. We hope that by providing this advance notice we can help minimise any inconvenience to you and to your ScienceDirect users.
The system was successfully upgraded last Saturday. Our technical team is working as hard as they possibly can to eliminate the unforeseen difficulties which some of our customers have experienced since in accessing ScienceDirect and Scopus. We apologise to those customers who have been affected by these difficulties.
Tony

Tony McSean
Director of Library Relations
Elsevier
32 Jamestown Road
London NW1 7BY