Everyone who has been involved with system upgrades in other contexts will not be completely surprised to learn that the upgrade and reinstallation of Science Direct's core techologies last Saturday encountered some unexpected problems. As a consequence, the upgrade was aborted, the system was reset and we again need to close down the system this week-end to carry out the work .
With great regret and with the most profound apologies, therefore, we announce that ScienceDirect will be unavailable again tomorrow (Saturday, March 3rd) for approximately 9 hours starting at 06:30 AM EST (11:30 GMT). The changes are necessary to improve the performance of ScienceDirect and to ensure a high level of reliability in the coming years
We apologize for any inconvenience that this will cause to ScienceDirect users, which we hope we can extenuate by providing this advance notice.
How to our progress: If you attempt to access ScienceDirect tomorrow while the system is unavailable you will be redirected to a substitute home page - http://www.info.sciencedirect.com/downtime/ . In response to user feedback during last week's unexpectedly prolonged downtime, we will make arrangements this week to make sure that the information on this page will be regularly updated to reflect our estimate of the time at which normal service will be resumed.
Once again, we apologise for this inconvenience and thank you for bearing with us.
Tony
Tony McSean Director of Library Relations Elsevier 32 Jamestown Road London NW1 7BY +44 7795 960516 +44 20 7424 4242
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