OPAC Reservations

Hi Everyone,

I'm sure you've all noticed or been asked about the way the OPAC says an item is on an open shelf when someone makes a reservation even though all copies are actually on loan. This is quite confusing for the students so I asked Paul to investigate this.

A quick fix suggested by Ex Libris was to hide this text completely, so it should no longer be showing. Of course, this could be confusing when a student tries to reserve an item that is On Shelf. However, although there is nothing that first displays when a student tries to reserve an On Shelf item, as soon as they click Go to make the request the following message displays in red at the top of the screen:
Item or like copy is on shelf. Cannot place hold request.

I hope you'll agree that this makes things much clearer and more intuitive for the users, so thanks to Paul for sorting this out.

James.