LexisNexis Butterworths name change

LexisNexis Butterworths changed its name to LexisLibrary at the weekend. However, LN are happy for us to refer to the database via eLibrary links and in guides as LexisNexis Butterworths until the summer. Having chatted with James we’ve decided to keep the old name ‘LexisNexis Butterworths’ until the summer and give the students prior warning of the name change by putting a news item on the Student Portal.

I’ll let you know when we change the name on the eLibrary to LexisLibrary in the summer.

Sue W

a-n Resources Downtime

Hi All,

We've received the following message about downtime for the a-n resources database:

On Thursday April 23 at 6pm BST the website will go down for a couple of hours whilst we move it and its database to a more powerful and faster server.

There will be a longer disruption for those gaining access through IP authentication whilst the DNS repointing to the new server filters through the internet. Please email info@a-n.co.uk if you need any more information.

Thanks,

James.

NetLibrary Problems

Hi Everyone,

We are currently experiencing problems when logging into NetLibrary e-books from off-campus using OpenAthens. Users are currently receiving the following error message:

"A problem has occurred while processing your request. The problem has been logged so that it can be corrected. We apologize for the inconvenience."

This appears to be a national problem, as other universities have reported the same thing. I have notified OCLC, as have a number of other universities. They are working on resolving the problem, but haven't indicated how long this might take to resolve.

Until OpenAthens access is restored users will either have to access these titles from on-campus or use the Remote Desktop.

Thanks,

James.

Informaworld Downtime in April

Hi Everyone,

Please see the following announcement about informaworld downtime during April.

Thanks,

James.


Dear Customer,

We are writing to notify you that informaworld will not be available during the following periods over the next few weeks due to essential maintenance work:

Friday 10th April 11.00pm - Saturday 11th April 07:00am GMT

Saturday 18th April from 3:00am - 11:00am GMT

We apologise in advance for any inconvenience this may cause.

In addition, I would like to apologise for some unscheduled downtime which occurred on March 26th. This was due to a failure on the side of our internet service provider, and we are taking steps to ensure this does not recur.

Please refer any queries to support@informaworld.com.