SFX Available From Wireless Network Again

Good News!!

ITS have now done the work to make SFX available on the wireless network, so hopefully this will mean we don't have any more problems with this.

James.

SFX/Find e-Journal via Wireless Network

Hi Everyone,

There is currently a problem for users trying to access SFX or Find e-Journal within MetaLib from the wireless network. It appears that this is to do with ITS tightening up the security of the wireless network, resulting in access to the SFX port being denied.

A request has been made for ITS to open this port and we hope that this will be done shortly. Until this has been done users will be unable to access SFX or Find e-Journal on the wireless network.

James.

Academic Search Complete & SFX

Hi All,

There is currently a problem with Academic Search Complete e-journals within SFX. It appears that the SFX update before Christmas removed all the embargo information from these journals. This means that you no longer get the document supply SFX screen when trying to link to articles that should be embargoed. The only way to check the embargo information for now is by looking on the journal publication screen within ASC.

Sandy has asked Paul to contact Ex Libris about this, so we hope they will be able to resolve this problem for us.

Thanks,

James.

EBSCO & SFX Problem Fixed

Hi Everyone,

I've spoken to EBSCO and they have made a change to our account profile which seems to have fixed the problem with linking to articles from SFX. Previously we were sometimes being taken to a login screen, even when we were on-campus.

If anyone experiences this problem again, please do let me know.

Thanks,

James.

Problem linking to EBSCO from SFX

Hi Everyone,

Several people have reported a problem of being presented with a login screen when they link through to articles in EBSCO databases from SFX, even though they are on-campus. This only appears to happen when the Year, Vol, Issue & Page boxes are populated. It happens even if the correct information is in these boxes.

For now the only way that I have found around this is to take the information out of the boxes. You should then be able to link to the Journal Publication page within EBSCO and can then select the relevant year, volume/issue and article from the lists.

I've asked Sandy to investigate this further and if necessary we will report it to Ex Libris or to EBSCO. It's currently difficult to establish where the problem lies. This has been corroborated by an email sent to the SFX mailing list which appears to describe the same problem at another institution.

Thanks,

James.