Wednesday, 22 April 2009

a-n Resources Downtime

Hi All,

We've received the following message about downtime for the a-n resources database:

On Thursday April 23 at 6pm BST the website will go down for a couple of hours whilst we move it and its database to a more powerful and faster server.

There will be a longer disruption for those gaining access through IP authentication whilst the DNS repointing to the new server filters through the internet. Please email info@a-n.co.uk if you need any more information.

Thanks,

James.

Thursday, 16 April 2009

NetLibrary Problems

Hi Everyone,

We are currently experiencing problems when logging into NetLibrary e-books from off-campus using OpenAthens. Users are currently receiving the following error message:

"A problem has occurred while processing your request. The problem has been logged so that it can be corrected. We apologize for the inconvenience."

This appears to be a national problem, as other universities have reported the same thing. I have notified OCLC, as have a number of other universities. They are working on resolving the problem, but haven't indicated how long this might take to resolve.

Until OpenAthens access is restored users will either have to access these titles from on-campus or use the Remote Desktop.

Thanks,

James.

Tuesday, 7 April 2009

Informaworld Downtime in April

Hi Everyone,

Please see the following announcement about informaworld downtime during April.

Thanks,

James.


Dear Customer,

We are writing to notify you that informaworld will not be available during the following periods over the next few weeks due to essential maintenance work:

Friday 10th April 11.00pm - Saturday 11th April 07:00am GMT

Saturday 18th April from 3:00am - 11:00am GMT

We apologise in advance for any inconvenience this may cause.

In addition, I would like to apologise for some unscheduled downtime which occurred on March 26th. This was due to a failure on the side of our internet service provider, and we are taking steps to ensure this does not recur.

Please refer any queries to support@informaworld.com.

Thursday, 19 March 2009

new statistics database

Hi all,

There is a new statistics database on the eLibrary. ESDS (Economics and Social Data Service) contains macro and micro economic data and social data from the IMF, OECD, Eurostat, ILO, UN as well as the UK’s Office for National Statistics. Although it is a free database – Shibboleth username and password, you must register and indicate how you will use the data prior to downloading it.

Sue

Wednesday, 11 March 2009

Law Library surgery

Hi all,

I am suspending my law library surgery until October so please direct any law students directly to the 2nd floor office.

Sue W

Thursday, 26 February 2009

Swetswise unavailable Sat 28/2/09

Hi Everyone,

Sandy has just passed on the following information about Swetswise downtime:

This coming Saturday there will be some maintenance to our systems. As a result of this SwetsWise will be down for a short time between 8:30am to 10am. Could you please make your users aware.

Thanks,

James.

Friday, 20 February 2009

Emerald Journals & Emerald Engineering off-campus

Hi
Emerald databases are not accessible off-campus. Olivia has logged the problem with them.

Please get students to use Remote Desktop Connection.

How to use Remote Desktop:
Click Start/Programs/Accessories/Remote Desktop Connection (it may be located under Communications option)
At the prompt type in stuts.coventry.ac.uk and click connect
At next prompt type your username PLUS the @coventry.ac.uk, followed by your password.

Gill