Athens Login: Sheffield Hallam Message

Hi Everyone,

Several people have reported the following message (Take me to the Sheffield Hallam University login page) when they try to login to our e-resources via Athens. It appears there was a mix-up with the IP addresses that they held for Coventry and for Sheffield Hallam. After several emails to the Eduserv helpdesk they have informed me that the problem has been resolved.

If anyone sees this message again, could you please let me know about it, as I will need to get back in contact with the helpdesk.

Thanks,

James.

Business students studying law

Hi,

Module leader for 150CLS and 199CLS has asked us not to show Westlaw to the business students who study these modules. They should be directed to the books on their reading lists.

Thanks
Sue

Lexis Nexis Professional Switched Off

Hi Everyone,

We have just been informed that Lexis Nexis Professional has now been deactivated. I know that most of you will be aware that this was due to happen and have been using Lexis Nexis Butterworths to access the online newspapers.

However, until recently we have had access to both LN Professional and LN Butterworths. So I thought it would be helpful to let you know that Professional has gone, in case you get any enquiries or you want to inform your academics.

Thanks,
James

Accessing e-resources from halls of residence

Hi Everyone,

Due to changes that ITS have made to the network in the halls of residence (see https://cuportal.coventry.ac.uk/txtlstvw.aspx?LstID=8322fe3d-7e4d-4d9b-8c5d-521893f5227e) students will no longer be able to automatically access our e-resources from their halls as if they were on campus. They will either need to login using Athens or via the Webcache or the Thin Client service. Using the Webcache or Thin Client makes you appear to be on-campus, so you won’t be asked for Athens details if these are only required for off-campus access. ITS have guides to using these in the Location Independent Working section of their website.

In case a student is searching the Library CU Portal pages for information about this, Hannah has added an FAQ that links to this ITS page.

Both the Webcache and Thin Client are relatively easy to use and each have different advantages. If anyone would like a demo of how to use them just ask me or another member of the web group.

Thanks,

James.

Westlaw unavailable this weekend

Westlaw will be unavailable between Friday 2nd November 8pm and 8pm Sunday 4th November because of an upgrade to their system.

Sue

Second floor printing

There seems to be an intermittent problem with printing on floor 2. Some students are sending documents to print (not necessarily from this floor) but these are not showing up once they've logged in at the print station. I've spoken to Tony from ITS who says to ask students to click the print icon in the bottom right-hand corner of the pc screen to check for the progress of the document. If it's still sitting there or if their print job is still not appearing, they should log off and try another pc. If this fails, they should be sent to ITS who will have the issue investigated.

Sharon

Athens Bookmarks

Hi Everyone,

A few people have asked me if we are going to print off any more Athens bookmarks to give out at the enquiry desk. Whenever I get asked about Athens I show the students the Athens section of the eLibrary gatefold guide as this shows them how to create their Athens details. Hopefully other parts of the guide will also be useful for them, so I think we should just give out the eLibrary guide in these cases.

If anyone feels strongly that we should have an Athens guide, please let me know. Otherwise please give the students an eLibrary guide.

Many thanks,

James.