Scopus & Science Direct Down Time - Sat 10th Jan

Hi Everyone,

Please note the following information sent to us by Elsevier about down time on Saturday.

Thanks,

James.


On Saturday, 10 January, Scopus, ScienceDirect, The Admin Tool and 2collab will be unavailable due to scheduled maintenance for approximately eight hours starting at 7:30 p.m. UTC/GMT (2:30 p.m. EST).

We apologize for the inconvenience,

Regards,

The Elsevier Team.

Scopus working from off-campus again

Hi Everyone,

Further to my post of 27/11/08 I've just received an email from Elsevier to say that Scopus searches using Shibboleth should be working again. I've tested this and it does seem to be ok now.

Thanks,

James.

Update on Scopus off-campus access

Hi Everyone,

Further to my post last week Elsevier have now contacted us (see below) to say that they will fix this problem on December 9th. I don't know why they can't do it before then, but it seems we have to wait. Until then users will have to use the Remote Desktop, or do a CrossSearch from within the eLibrary to access Scopus from off-campus.

I'm sorry this access is going to be unavailable for so long,

James.

Message from Elsevier:
Currently, users logged in to Scopus through Shibboleth or Athens are likely to experience issues with Scopus' search functionality - most notably search results not being displayed correctly, or not at all. These problems are caused by a software bug that was inadvertently released on last November 15th, when the latest software release of Scopus took place. It is not related to earlier issues Shibboleth users may have experienced on Scopus.
Our technical staff have identified the root cause for the software bug and have developed a patch to solve it. This patch will be released on Tuesday December 9th, after which the problems should disappear.
We deeply regret the inconvenience caused.

Scopus Search Problems From Off-Campus

Hi All,

We are currently experiencing problems with searching Scopus when logged in via Shibboleth from off-campus. We can search and are told how many results have been found, but we are unable to view the results, which isn't much use!

I've contacted Elsevier about this and they say that we aren't the only institution with this problem and they are working on this as a priority, so I hope it will be fixed soon.

In the meantime if you get anyone who needs to search Scopus from off-campus they are still able to do this via the Remote Desktop/Thin Client connection (see ITS instructions about how to do this on their Location Independent Working page that is linked to from their CU Portal page).

Another option is just to login to the eLibrary and do a CrossSearch of Scopus as you will be able to see the results from within the eLibrary.

Thanks,

James.

Science Direct & Scopus Downtime - Sat 15/11/08

Hi All,

We've received this notification from Elsevier about Scopus and Science Direct downtime this weekend.

Thanks,

James.

On Saturday, 15 November, Scopus, ScienceDirect and the Admin Tool will be unavailable for scheduled upgrades during the following periods:

Scopus: For eight hours - 1:00 p.m. UTC/GMT (8:00 a.m. EST) until 9:00 p.m. UTC/GMT (4:00 p.m. EST).

ScienceDirect and Admin Tool: For nine hours - 1:00 p.m. UTC/GMT (8:00 a.m. EST) until 10:00 p.m. UTC/GMT (5:00 p.m. EST).

We apologize for the inconvenience,

Regards,
The Elsevier Team.

Scopus & ScienceDirect Downtime

Hi Everyone,

We've received the following message from Elsevier about maintenance to Scopus & ScienceDirect, which will make them unavailable.

Thanks,

James.

Dear Librarian,

To support scheduled maintenance, Scopus, ScienceDirect and the Admin Tool will be unavailable from 1 a.m. UTC/GMT on Sunday, 2 November (9 p.m. EDT on Saturday, 1 November) until 1 p.m. UTC/GMT on Sunday, 2 November (8 a.m. EST on Sunday, 2 November). We apologize for the inconvenience.

In addition, on 15 November, these applications will be unavailable due to scheduled system enhancements including the addition of new functionality. Exact timing will be communicated soon.

Regards,

The Elsevier Team.

ScienceDirect and Scopus schedule outage August 2-3

Hi Everyone,

Please see the following message from Elsevier about access to ScienceDirect & Scopus.

Thanks,

James.

From 05:30 EDT on Saturday August 2, to 01:30 EDT on Sunday August 3 (09:30 UTC to August 3, 05:30 UTC), ScienceDirect and Scopus will be unavailable due to an upgrade of the administrative system that will improve the access and entitlements process to both platforms.
As a consequence, Email alerts and RSS feeds for ScienceDirect and Scopus will not be sent from 11:30 EDT on August 1 (15:30 UTC) until the downtime has finished. Email alerts and RSS feeds can still be created until 05:30 EDT on August 2 (09:30 UTC), but they will not be sent until after the upgrade is completed.

One of our largest back-end upgrades, the new system will cater to your needs in what is now a more complex scientific community due to increasing internationalization and cross-border collaboration.

The main tangible benefit for you and your users will be simplified access to Scopus and ScienceDirect. For instance, individuals will have single login details for access to all of their entitled content regardless of access point.

We apologize for any inconvenience this downtime may cause you and look forward to offering you this superior service in the future.