Wednesday 30 January 2008

My eLibrary Guide

A gatefold has been produced explaining how to use the personal area of the eLibrary called 'My eLibrary'. This can be used to make lists of favourite journals and databases. It can also be used to store retrieved records from searches.

Approx 50 guides have been placed on each subject floor at the enquiry desks.

Gill

Problem with Scopus Records

Hi Everyone,

We have received this email from Elsevier about a problem with Scopus records. They expect it to be resolved by the end of the week.

James.

Dear Librarian,
In the past two weeks, as a part of our initiative of loading pre-1996 articles to enrich Scopus content, a large number of articles from Elsevier journals were loaded erroneously into Scopus with incorrect publication year and incomplete source title information.As a result of this, an incorrect publishing year of 2007 and 2008 has been assigned to these records and only limited source information is available, namely journal title and page numbers. Because of the incomplete information, the mechanism that is used to remove duplicate articles hasn't worked properly either. As a consequence, the records are incorrectly appearing in your search alerts as well.A solution to resolve this issue is already in place and we expect the records with the incorrect information to be removed from Scopus by the end of next week. We apologise for the inconvenience caused.
Regards,
The Scopus Team

Friday 25 January 2008

Athens Maintenance 29/1/08 07:00-09:00

Hi Everyone,

We've just had this email about Athens maintenance which is due to be carried out on Tuesday 29/1/08. For the users this should only affect MyAthens. It shouldn't be a problem for those who are linking to a database from the eLibrary and using their Athens details to login.

Hope this is clear,

James.


Dear Customers,

Please be aware that Eduserv will be carrying out Scheduled Maintenance to the Athens service on Tuesday 29th January 2008 between 07:00 - 09:00 GMT. During this time there will be a break of up to an hour for the following services: • Athens administration interface.• Bulk upload service.• MyAthens.User authentications, the DSP administration interface, Athens self-registration schemes and access to all other Eduserv Athens web services will not be affected.

We apologise for any inconvenience this may cause.

If you have any questions please do not hesitate to contact the Eduserv Athens Service Desk.

Kind regards,


Rachel Cooper
Service Desk Analyst
Eduserv Athens

Wednesday 23 January 2008

Science Direct & Scopus

Science Direct and Scopus are currently not cross-searching, probably due to a fault at Elsevier's end. I have switched off the cross-searching ability on both databases, so students will have to use the native interface only for searching.

Will keep looking daily into this problem but not sure when it will be resolved.

Gill

Monday 21 January 2008

Law databases - enquiries from the public

Just a reminder about law enquiries – if you get an enquiry from a member of the public or a student from another university please do not use any law databases to look up information for them, even if you are just checking their references.

If you’re not sure how to find the info in print – take their details and I’ll contact them.

Thanks
Sue

Thursday 17 January 2008

eLibrary Find e-Journal

Hi Everyone,

Paul is currently doing some work on the Find e-Journal area of the eLibrary. This will stop the 'Request Failed' message from appearing when you click on the 'i' button and should speed up the searching a bit. While he's doing the work you may notice the appearance of Find e-Journal changes, as he has to change the look of the out-of-the-box version to match our purple branding. The functionality shouldn't be affected though.

Another change that has been introduced by Ex Libris is the autocomplete option to display potential matches for your search as you type words into the search box. This might be of some help to those users who laboriously type in the whole of a long-winded journal title, as if they see what they are looking for appear they can stop typing and click on it to select it.

Thanks,

James.

Tuesday 15 January 2008

E-Resources in Standalone OPACs

Hi Everyone,

Now that the ebrary records have been added to the OPAC users are naturally clicking on the links to 'View' them. When they do this on the standalone OPACs they just get a 'Page cannot be displayed' message, as these machines are restricted to OPAC use only.

I've asked Paul to try to find a way to display a more informative message on these machines, telling users that they need login to an open access PC to view e-resources. However, this might take some time.

In the meantime Mircea is adding a notice to the top of all the OPAC monitors telling the users that they need to move to a networked PC if they want to view any e-resource that they find.

Thanks,

James.

Monday 7 January 2008

Academic Search Complete & SFX

Hi All,

There is currently a problem with Academic Search Complete e-journals within SFX. It appears that the SFX update before Christmas removed all the embargo information from these journals. This means that you no longer get the document supply SFX screen when trying to link to articles that should be embargoed. The only way to check the embargo information for now is by looking on the journal publication screen within ASC.

Sandy has asked Paul to contact Ex Libris about this, so we hope they will be able to resolve this problem for us.

Thanks,

James.

Photocopier on 2nd Floor

The flexicard reader on the 2nd floor photocopier isn't working. I've reported the problem to TLSU and they say they will come and have a look at it asap. I've put a sign on the copier for now.

Olivia