Problem linking to EBSCO from SFX

Hi Everyone,

Several people have reported a problem of being presented with a login screen when they link through to articles in EBSCO databases from SFX, even though they are on-campus. This only appears to happen when the Year, Vol, Issue & Page boxes are populated. It happens even if the correct information is in these boxes.

For now the only way that I have found around this is to take the information out of the boxes. You should then be able to link to the Journal Publication page within EBSCO and can then select the relevant year, volume/issue and article from the lists.

I've asked Sandy to investigate this further and if necessary we will report it to Ex Libris or to EBSCO. It's currently difficult to establish where the problem lies. This has been corroborated by an email sent to the SFX mailing list which appears to describe the same problem at another institution.

Thanks,

James.