Thursday 13 March 2008

MyiLibrary Browse Warning

Hi Everyone,

Please be aware of the following in case you get any enquiries from MyiLibrary users about this.

Sharon had a recent query from a student who recieved the following warning when she was skimming through a book in MyiLibrary:

Sharon was able to replicate this warning by skimming through the same title herself and confirms that she didn't copy or print anything.

I queried this with our MyiLibrary contact and they informed me that there is a 'flow regulator' which exists as part of the Digital Rights Management System. Apparently this is set at 10 pages per minute and will trigger this warning if a user flicks through a publication quite quickly.

I pointed out that the warning was triggered when nothing untoward was happening (no printing or copying). Although they took this point on board MyiLibrary tell me that the system is set up like this to prevent 'print spiders' from going through a title and printing large amounts of it. Also, it is possible that a user could skim through a title and save each page to a memory stick to print later, and MyiLibrary wouldn't be able to detect this.

So, the response is that the warning will have to stay, but they will review the wording. They did point out that although it would be normal for a user to flick through a print book, they don't necessarily need to do this with an e-book, as they have the option to keyword search, so if we get users reporting these warnings, we probably need to advise them of this.

Hopefully this shouldn't happen too often and users do get 3 warnings before they are locked out of MyiLibrary.

Thanks,

James.

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