Thursday 30 October 2008

Mintel Access Problems

Hi Everyone,

We are experiencing intermittent problems when trying to login to Mintel from off-campus using Shibboleth. This has been reported to Mintel and ITS, so I hope they will be able to work out what is causing this problem.

In the meantime, it appears that if users see this error the first time they try to login they will normally be able to access Mintel if they keep repeating the login process, so please tell them to keep trying.

I've attached the error message to this post (below).

Thanks,

James.

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